The On Hold Messaging Association is an international organization composed of audio marketing agencies committed to expanding awareness of the On Hold Messaging industry, promoting ethical and professional business practices, assisting independent On Hold Messaging agencies in the development of their businesses, and enhancing the relationship between member agencies and their clients through education, self-regulation, and service and support excellence.

ON HOLD MESSAGING A BETTER way to Educate, Motivate, Communicate. The right message. The right tone. Every time.

Why should your telephone messages on hold provider be an OHMA member? Our members are required to meet higher standards in order to maintain their membership. And that means a higher standard of service for you.

The On Hold Messaging Association Member ....

... should have Telephone Messages On Hold as its primary business function.

... must have a proven track record of On Hold Messaging excellence.

... must be a comprehensive, full-service provider.

... must provide flexible payment options.

... is held accountable to OHMA standards.

OHMA members understand the importance of using hold time as a true marketing tool. They have been in business a minimum of five years to qualify for application to the OHMA organization. They must meet the following criteria as well: their company derives over fifty percent of its revenue from on hold services, and they must show their business model meets the standards of a full service agency, which provides equipment, script writing and voicing, studio production of messages, installation of hardware and technical assistance. Currently over 80 of the nation's leading on hold companies have been approved by the board of directors to become OHMA members.

If you are researching telephone messages on hold providers for your company, look for the OHMA logo when perusing their Web sites or other promotional materials. It's your assurance that you're working with a professional, trustworthy company that adheres to the industry's highest standards.

If valid, the logo will link you to the OHMA website and a 'Member Verification' page will display the company's good standing status. Please be aware that some 'copy cat' companies have copied the OHMA logo and placed it on their site to indicate they are a member. However, if you click on the logo and it does not go to the 'Member Verification' page, they are not members. Verify membership and you will find a company that is your Trademark of Assurance!